Privacy Policy & SMS Terms
Effective Date: March 2, 2025
Last Updated: March 2, 2025
Wellspring Plumbing & Heating LLC respects your privacy. This policy outlines how we collect, use, and protect your personal data, especially in connection with our SMS messaging services.
1. Information We Collect
We may collect the following personal information:
Name
Email address
Mailing and billing address
Mobile phone number
Payment information (processed via secure third-party providers)
Service request details and preferences
Technical data (IP address, browser, and device information)
Information may be collected through:
Our website or contact forms
Phone or email communications
Rental or service agreements
Third-party booking or scheduling systems
2. How We Use Your Information
We use your data solely for:
Sending updates, promotions, reminders, and other service-related communications related to our products or services
Providing and managing plumbing and heating services
Scheduling and confirming appointments
Sending invoices, receipts, and processing payments
Communicating with you via SMS and email (with your consent)
Complying with legal and regulatory obligations
Improving our website and customer experience
3. SMS Messaging Terms & Conditions
By opting into our SMS services, you agree to receive text messages from:
Wellspring Plumbing & Heating LLC
📞 (302) 864-0347
Messages may include:
Appointment confirmations and reminders
Customer service communications
Updates about service status
✅ Message Frequency:
Message frequency varies; typically 1–4 messages per month.
✅ Charges:
Message and data rates may apply depending on your mobile carrier and plan.
✅ Opt-Out Instructions:
You may opt out at any time by replying:
STOP or UNSUBSCRIBE
You will receive a final confirmation message, and we will remove your number from our list within 24 hours.
✅ Help & Support:
Text HELP for assistance or contact us at:
📧 kevin@wellspringplumbing.net
📞 (302) 864-0347
🌐 www.wellspringplumbing.net
4. Data Security
We use appropriate technical and organizational measures to protect your personal data. This includes encryption, secure storage, and restricted access protocols. However, no method of transmission over the Internet or SMS is 100% secure.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected, including legal or business requirements. You may request deletion of your data at any time by contacting us.
6. Non-Sharing Clause
We do not sell, rent, or share your mobile number or personal data with third parties for marketing purposes. Your information is used solely by Wellspring Plumbing & Heating LLC to provide services and communicate with you.
7. Your Rights
Depending on your location, you may have the right to:
Access or correct your personal information
Request deletion of your information
Opt out of marketing communications
Object to or restrict certain types of data processing
To exercise any of these rights, please contact us:
📧 kevin@wellspringplumbing.net
📞 (302) 864-0347
8. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to improve user experience and analyze website traffic. You can manage your cookie preferences via your browser settings.
9. Third-Party Links
Our site may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites.
10. Contact Us
📍 Website: www.wellspringplumbing.net
📧 Email: kevin@wellspringplumbing.net
📞 Phone: (302) 864-0347
Acknowledgment
By using our website or services, or by opting in to SMS messaging, you confirm that you have read, understood, and agreed to this Privacy Policy & SMS Terms.